Brisbane Buyers Agent Reviews and Recommendations
Our testimonials page is an opportunity for our past clients to share their experiences with others by posting their reviews of our Brisbane Buyers Agent, Matt Reeves and recommending the services that Your Property Hound offers.
We have assisted many investors and home buyers to purchase residential property in Brisbane and regional Queensland. This includes people living locally, interstate and over seas. We receive no commissions or payments from agents, developers, builders or other trades allowing us to provide independent advice tailored to our clients needs.
Below are some reviews of our buyer’s agent services. Some reviews have also been posted on our Facebook page.
We sought the services of YPH after entering into negotiations with a seller's agent who was difficult to deal with. I only wish we'd engaged YPH earlier in the purchasing process. It's a sellers market and there are agents that provide very little service or respect to buyers. YPH provided us with a market appraisal that gave us confidence to continue negotiating. We were competing with other interested parties and I have no doubt that without YPH advice and support, we would have missed out on our purchase. YPH strengths are preparing the buyer for the next step and providing insights into what the sellers agent is attempting to achieve. This strength carried through assisting us through the multitude of follow up activities to achieve an unconditional contract and settlement. Again YPH were a step ahead of solicitors, banks and the sellers agent in completing the settlement tasks. Throughout the process, communication from YPH was clear and timely. If you want to reduce the stress of buying a property and buy with confidence, then I recommend attaining the services of YPH.
Buying an investment property in another state was always going to be a challenge for us, not only because of distance, but also due to unique aspects of the Brisbane market. Matt and Tracy were indeed our people on the ground and took the time to understand our requirements and continually refine search criteria. They also brought a wealth of knowledge about property features and issues, strong advice about bidding strategies and accurate appraisals about prospective properties. However, the stand out feature of the service was the attitude - positive and helpful, they were always available to discuss issues and concerns, no task or additional research was too difficult and they displayed a persistence and determination to find us the right property. Further, the service did not end at exchange of contracts and final payment, with follow through including connecting us with appropriate lawyers, property managers & quantity surveyors and inspection and advice at settlement. We could not recommend Your Property Hound more highly!!
I spent 12 months searching for an investment property in Brisbane, and despite coming very close several times, I was not able to seal the deal. I am based overseas, and my inability to inspect the properties myself and meet with the agents in person exacerbated the difficulties I was facing. I finally bit the bullet and engaged YPH to assist me in purchasing a property. They were recommended to me by a friend, but I still had my doubts as I imagined they would be keen to push a quick sale to secure the balance of their fee. I am happy to say that my doubts were quashed after the first week of inspections. Matt and Tracy were both brutally honest with properties that they inspected on my behalf. They did not sugar coat their feedback, and went out of their way to highlight every aspect, both good and bad, of the properties so that I could make an informed decision on whether to proceed, which was extremely reassuring to me as an overseas buyer. They provided me with video footage of the properties, and professional comparative market analysis documents which were informative and simple to interpret. They found me a property that fit all of my criteria within weeks and quickly determined the minimum price that the vendor would accept, enabling me to secure the property for a great price after being on the market for just 4 days. Their brilliant work continued throughout the settlement period as they assisted with the correspondence between my solicitor and bank, organised building and pest inspections, provided advice on immediate and future renovations, attended the pre-settlement inspection and helped me organise a property manager. If I had not engaged YPH I would still be looking for a property for another 12 months. Their fees are quite reasonable, and when compared to the opportunity cost of being without an investment property for over a year and the low purchase price they were able to secure, the fees are chicken feed. I have already recommended YPH to a few of my friends who are looking to purchase property, and I look forward to being in a position to purchase through YPH again. Thank you Matt and Tracy!
Matt and Tracy from Your Property Hound provide excellent knowledge, friendly, professional service and help through every step of the process of buying a house. They genuinely love property and are passionate in helping you find the perfect investment or dream home. I highly recommend YPH and would definitely use them again! Thanks again.
Moving back to Australia from overseas with a family is a huge undertaking, but buying the family home was made easy (and possible) with the help of Tracy from Your Property Hound. Tracy was absolutely committed to finding the perfect family home for us right from the start. From identifying properties, filming these, negotiating and organizing building, pest and pool inspections right through to settlement and beyond Tracy was by our side as a trusted advisor. She has an enormous wealth of knowledge about the Brisbane property market and was always available, no matter what the time and no matter how many questions we had - and we had many! Tracy is a true professional with absolute dedication to her job. The fee was worth every single dollar and arguably the best investment we made in the entire purchasing process. Highly recommended, 5 stars+
I would highly recommend engaging Matt and YPH if you want to buy an investment property in Brisbane. My partner and I found him to be exceptionally professional, prompt, flexible and responsive. We were new to the Brisbane market and found that Matt guided us through the nuances of the local environment with great detail. Once directed, Matt provided us with an extensive range of options to explore, while providing comprehensive market analysis reports. Matt was incredibly generous with his time and we found his patience and flexibility with meetings - given that we had a new born baby at the time - to be noteworthy. In addition to this, Matt's team was friendly, accessible and highly competent. We experienced some challenges with confirming documentation prior to completion. Matt's colleague, Tracy, was exceptional in resolving this matter. She went above and beyond to ensure YPH delivered a successful outcome. We were really impressed with the level of service they provided.
My partner and I are first time buyers living in Sydney so decided we definitely needed the help of a Buying Agent when purchasing our first investment property in Brisbane. YPH was professional and informative from start to finish, taking time to understands our situation, motives and expected returns. Matt gave us unbiased and honest feedback throughout, identifying very suitable properties from the outset. The speed with which we secured our property was surprisingly quick (around 3 weeks) and we are very happy with the property we selected. Matt is great to work with. He is clearly passionate about property and investment strategies, but also has a great eye for potential property renovations (for those who are willing to undertake a little more work to get better returns!). At no point does he try to ‘sell’ a prospective property to you, all of his recommendations are based on strong market knowledge and careful analysis. We did not feel rushed or persuaded in this process, just supported and advised throughout. We can’t recommend YPH highly enough. Aside from identifying and securing our property, Matt assisted us in meeting our renovation team to obtain measurements and quotations, offered us lifts from and to the airport when interstate for viewings, negotiated that some of the repairs be done by the previous owners before settlement, advised on basic renovations that might add value and caution when over capitalising… the list goes on. We are tempted to buy our second property in Brisbane just for the peace of mind of knowing we have a buying agent we can trust implicitly working on our behalf. Thank you, Matt! Vicky and Dani
Matt was fantastic with finding us a family home in Brisbane. Being from interstate, we were finding it extremely hard finding a property with wasted trips and being unable to attend inspections. Not to mention trying to decipher 'agent speak' with real estate agents! The YPH team alleviated a lot of stress for us. We ended up settling on a property without seeing it in person. Matt’s videos were very detailed and his feedback on the properties and the surrounding area after each inspection were always very thorough. I was also very impressed with the ongoing communication from Matt and Tracy. The team was very patient with my endless questions about the property market and houses we had inspected. Even after settlement the team have been very helpful. I would definitely recommend Matt and the YPH team due to their professionalism and knowledge (they are also nice people!!). Thanks again!
Dear Matt, thank you for doing such an awesome job in finding us a home in Brisbane. Not knowing the Brisbane property market was always going to be a challenge for us coming from Sydney. We put our trust in you and thankfully you delivered. We were particularly impressed by your ongoing communication and focus on getting the job done. Your knowledge and experience around the Queensland buying process made it simple for us. Thanks again. Gianni and Vivianne.
I engaged the services of Your Property Hound to help me locate and purchase a quality investment property. I am very happy with the results. From our first meeting of introduction I found Matt very helpful with answering my queries and explaining how Your Property Hound could help me achieve my goal. It didn’t take long for Matt to narrow down the buyers brief to determine what type of property and location would best suit my budget and risk profile. He did this by providing me with easy to interpret snap shots of properties that were on the market to obtain my feedback. After providing feedback on the property Matt would refine the search again to narrow down the market. Matt’s advice on house styles and construction types were also essential during this process. Once we had a house style and approximate area to purchase in Matt began the detailed searches for the relevant properties in that preferred neighbourhood/s. His “at a glance” spread sheets for the selected properties made it easy to compare between possible purchases. After selecting properties of particular interest, Matt organized a day to inspect the properties together. Matt’s organization skills enabled us to go from one property to the next with minimal waiting and fuss. His thoroughness during these inspections was amazing. He documented both pro’s and con’s of the property, asked all the relevant questions of the sales agent and videoed each property for further reference. At the end of the viewings, I had a great understanding of the property market in the area and what my budget would achieve. Additionally, Matt was able to organize through his network of real estate agents, to view a property that had not yet been advertised online. With the knowledge gained from the past inspections it was clear that we had found a perfect property to invest in. At this stage Matt did further research on sales prices in the area and with my budget in mind, we determined the offer to submit. At this stage, Matt liaised directly with the sales agent and vendors and was able to negotiate favourable terms with cost and contract conditions. Matts experience and attention to detail in this aspect was a massive benefit. Once the contract was settled, Matt continued his service with helping arrange all the relevant building and pest inspections, convayancing and pre settlement inspections. I was kept informed and updated at all times. I am very happy with the service that Matt Reeves and Your Property Hound have provided and will unreservedly recommend their services to others wanting an experienced, well organized representative in buying property.
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